Terms & Conditions

Last Updated: June 2025

Welcome to Raj Balloon Decor. By accessing or placing an order on our website rajballoondecor.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. About Us

Raj Balloon Decor is a party decoration and balloon supply business based in Rajgurunagar, Pune, Maharashtra, India. We sell birthday, anniversary, baby shower, wedding, festival celebration, and other special occasion decoration combo kits online across India.

2. Acceptance of Terms

By using this website and placing an order, you confirm that:

  • You have read, understood, and agreed to these Terms & Conditions
  • The information you provide is accurate and complete

3. Products & Pricing

  • All product images on our website are for representation purposes. Actual product colors may slightly vary due to screen display settings.
  • Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change product prices without prior notice.
  • In case of a pricing error, we will notify you before processing the order.

4. Orders & Payments

  • Orders are confirmed only after successful payment.
  • We accept payments via UPI, credit/debit cards, net banking, and other methods.
  • Cash on Delivery (COD) may be available on select orders and pin codes.
  • We reserve the right to cancel any order in case of stock unavailability or payment issues.
⚠️ Note: Order cancellation is allowed within 24 hours of placing the order. Once packed or shipped, cancellation is not possible.

5. Delivery & Shipping

All delivery timelines mentioned are estimates and not guaranteed. Raj Balloon Decor is not liable for delays caused by courier partners, natural disasters, or other unforeseen circumstances. Please refer to our Shipping Policy for more details.

6. Returns & Refunds

Returns are accepted only for damaged or defective products within 7 days of delivery. Please refer to our Refund & Return Policy for the complete process and eligibility criteria.

7. Intellectual Property

  • All content on this website — including images, logos, text, and product descriptions — is the property of Raj Balloon Decor.
  • You may not copy, reproduce, or distribute our content without prior written permission.

8. User Responsibilities

As a user of this website, you agree to:

  • Not misuse or attempt to hack or damage the website
  • Not place fraudulent or false orders
  • Provide accurate contact and delivery information
  • Not use this website for any unlawful purpose

9. Limitation of Liability

Raj Balloon Decor is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the amount paid for the specific order in question.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of courts in Pune, Maharashtra, India.

11. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website after changes constitutes your acceptance of the new terms. We encourage you to review this page periodically.

Questions about our Terms?
📧 Email: rajballoondecor@gmail.com
💬 WhatsApp: 9172848139
📍 Rajgurunagar, Pune, Maharashtra, India